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Perovscope Guides

12 questions to ask before choosing a solar supplier

Use one copy per supplier. Capture the answer, mark whether it was confirmed in writing, and carry unresolved gaps into proposal comparison.

1

What exactly is included and excluded?

Ask the supplier to separate included work, exclusions, and buyer-side responsibilities.

Written proof
[ ] Yes[ ] No
2

Which exact module and inverter models are proposed?

Capture model numbers, datasheets, certifications, and substitution rules.

Written proof
[ ] Yes[ ] No
3

Who owns DISCO approval and documentation?

Confirm who prepares drawings, submissions, revisions, meter coordination, and handover evidence.

Written proof
[ ] Yes[ ] No
4

What assumptions drive the savings and payback claim?

Separate self-consumed units, exported units, tariff basis, and downside-case assumptions.

Written proof
[ ] Yes[ ] No
5

What happens if site conditions differ from the proposal?

Ask how roof condition, shading, cable routes, structure, and access issues affect price or schedule.

Written proof
[ ] Yes[ ] No
6

Which protections and balance-of-system items are included?

Check structure, breakers, earthing, surge protection, wiring, monitoring, and commissioning scope.

Written proof
[ ] Yes[ ] No
7

How are warranties claimed in practice?

Name the local support path, response owner, documentation needed, and warranty exclusions.

Written proof
[ ] Yes[ ] No
8

What are the payment milestones?

Tie payments to clear delivery, installation, commissioning, and documentation milestones.

Written proof
[ ] Yes[ ] No
9

What timeline is realistic and what can delay it?

Separate supplier work, buyer dependencies, DISCO dependencies, import availability, and weather delays.

Written proof
[ ] Yes[ ] No
10

What evidence will be provided at handover?

Ask for as-built documents, test reports, monitoring access, warranties, invoices, and approval records.

Written proof
[ ] Yes[ ] No
11

Who responds after installation if something goes wrong?

Capture escalation contacts, response times, site visit process, and post-sale support boundaries.

Written proof
[ ] Yes[ ] No
12

Can all answers be reflected in the quotation or contract?

Move important promises from calls or messages into the commercial document before award.

Written proof
[ ] Yes[ ] No